The After-Sales Delivery (ASD) team helps corporate clients from the time of purchase right up to delivery and satisfactory installation. The main objective of our After-Sales Delivery service is to make your life easier by being your single point of contact for all after-sales queries. The ASD team ensures that you benefit from:

• Easier communication – Providing you an easily accessible and dedicated single point of contact at Emirates Computers, the ASD team combines fragmented and complex processes into one cohesive process.
• Saved time and effort - The ASD team ensures you recieve timely updates on project status and that your queries are answered promptly, saving you time and effort.
• Hassle-free implementation support - By coordinating with all internal departments involved in the delivery the ASD team ensures quick and smooth delivery and installation services for a better customer experience.
• Continuous process improvement - Through constant monitoring of the After-Sales Delivery process using quantifiable metrics called Key Performance Indicators (KPIs) along with customer-feedback forms, the ASD team seeks to continuously improve its services in order to build long-term customer relationships.