Although customizable preferences present numerous options to the end user, they can pose serious threats to network security if the network is accessed by devices that are unknowingly incompatible or non-compliant. Additionally, compliance with policies and standards is required to maximize productivity and allow efficient management.

• Security risks from preference settings – Software and devices come with various options and settings that can be incompatible or dangerous for network security.
• Control and compliance - IT administrators need to control user applications, files and network shares to ensure consistency of standards and business processes.

By ensuring that all software and devices are cost-effectively aligned to business procedures and policies, with easy control over asset management features, our secure and flexible solutions provide convenience and efficiency combined.

• Business alignment as required – Our Business Service Optimization (BSO) solutions help your business convert requirements into cost-effective services.
• Easy and efficient – By providing a single interface for controlling and prioritizing demands, Emirates Computers’ BSO solutions enable you to control & monitor assets, processes, people and projects

• Proven technology - Emirates Computers’ BSO solutions include advanced products from CA, Oracle, Microsoft and other leading brands.
• Superior features – Some of the facilities provided by our BSO solutions include:
  • Asset management features
  o Continuous and active discovery.
  o Automated hardware and software inventory and detection.
  o Software usage monitoring.
  o Configuration management and software maintenance.
  o Common server infrastructure and application framework.
  • Software delivery capabilities
  o Policy-based software distribution.
  o Automated OS application patch distribution.
  o "Bare Metal" OS deployment.
  o Comprehensive software management with rollback and version control.
  o Simplified management infrastructure and common database schema.
  • Service Desk – HelpDesk
  o Integrated incident, problem and change management.
  o Empowering end users with self-service.
  o Management of service levels to ensure quick response times.
  o Automated customer surveys to ensure high quality support.
  o Built-in integration to the Unicenter® family of products.

• Security & flexibility – Emirates Computers’ BSO solutions are secure and scalable and empower you to proactively deploy & manage your organization’s IT assets.
• Software delivery & device management – Automated delivery of critical software resources to laptops, desktops, servers and PDAs in differing business environments is enabled and management of system configurations and rollback across multiple platforms is facilitated.
• Asset tracking & discovery - Get a complete knowledge of IT assets across your organization and monitor software usage on desktops, servers and other client devices using full-featured tracking, discovery of network assets, inventory, maintenance activities, license administration and cross-platform reporting.
• Scalability and compliance - With an enterprise level ITIL compliant, scalable solution that can fulfill all your support requirements, from the most challenging and complicated to small and medium service support needs, you can ensure that the best support practices are adopted, to enable automation & compliance of IT processes.

• Certified & experienced implementer – With comprehensive skills and training in terms of consultation, conceptualization, implementation and pre and post-sales support of enterprise solutions along with certification as a CA Enterprise Solution Provider, Emirates Computers has successfully delivered the “Desktop Bundle” concept as an ideal solution addressing the challenge faced by many organizations today.
• Specialized team - With a dedicated & certified team working to provide end-to-end solutions, Emirates Computers provides customers a complete suite of desktop and server management solutions.